Premium Credit appointed by Markerstudy as premium finance provider
Markerstudy Retail division enhances customer service proposition
Epsom, November 2014 – Leading premium finance and funding specialist, Premium Credit, has been appointed by Markerstudy‘s Retail division as its premium finance partner. The integration of Premium Credit into Markerstudy’s proposition is set to make it easier for customers to budget for the cost of motor cover, as well as reduce the administrative burden on the business operations.
The Markerstudy Group of companies specialises in motor insurance services and associated claims handling with a philosophy to ‘put the fun into insurance’. Employing around 3,000 staff in locations across the UK, it was named 11th in The Sunday Times 100 Best Companies to Work For 2014, while Markerstudy Limited achieved Investors in People Gold Champion status.
The Markerstudy Group of Companies encompasses brands offering a variety of complementary products and services such as Auto Windscreens and Vision Vehicle Solutions, which work individually and as part of Synchronicity, a proposition designed to simplify the customer journey from FNOL to the completion of a claim. The dynamic Retail arm of the business is conducted via a host of brands including The Insurance Factory, Lancaster Insurance and BDML Connect.
“The innovative ‘My Premium Credit’ portal, which enables customers to access their credit agreements 24/7, was one of the key reasons we chose to work with Premium Credit”, explained Russell Bence, Managing Director of Retail at Markerstudy. “Not only does this enhance the service experience for our customers – giving them a better way to budget for their motor insurance cover - but it will significantly reduce the administrative burden on our operations, enabling us to focus on growing our already strong customer base and improve profitability.”
“We are extremely proud to have been chosen by Markerstudy as its premium finance provider”, added Simon Moran, Chief Marketing Officer at Premium Credit. “We are looking forward to working with the business to help make its operations even more efficient, whilst enhancing the overall customer service proposition.”
About Premium Credit Limited
Currently the No.1 Premium Finance Company in the UK and Ireland, Premium Credit Limited has 2million customers and achieved advances of £3.7 billion in 2013, processing 25 million Direct Debits. We work with 4,000 intermediaries across our chosen markets. We have 2 offices in Epsom and Dublin employing more than 300 staff.
About Markerstudy Group
Markerstudy Group was named 11th and won the ‘Giving Something Back’ award at The Sunday Times 100 Best Companies to Work For list 2014. Its insurance arm includes Gibraltar insurers, Markerstudy Insurance Company Limited and Zenith Insurance plus UK supporting companies Markerstudy Limited and Zenith Insurance Management UK Limited, providing distribution, claims and administrative support. The following brands operate within the Markerstudy Retail division: Blagrove Insurance Brokers, Caterer’s Club, Equesure, Insurance Choice, Insurance Factory.com, Insurance Factory Commercial, Insurance Shop, Mobilers, The Insurance Factory and Thames City Insurance, all of which offer value and choice to a wide range of customers. Four additional businesses were added to the Markerstudy Group of Companies in December 2013; Lancaster Insurance Services, Sureterm Direct, Delta Underwriting and BDML Connect. Electronic device and gadget specialist insurance broker and claims administrator, Supercover was acquired in July 2014. Markerstudy Group also includes Auto Windscreens, which joined the group in February 2011 and Vision Vehicle Solutions Limited, purchased in December 2012.